Achieving Compliance

Goal: By 2015, achieve and maintain, going forward, at least a 98 percent compliance level for Company-owned and Company-managed facilities upholding the principles set in our Human Rights Policy. 

Progress: Achieved. As of December 31, 2015, 98 percent of our Company-owned facilities had achieved compliance with our Human Rights Policy.

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In 2015, we investigated 300 human and workplace rights complaints from our employees. In cases where claims are substantiated, we take corrective action.

Includes reports and allegations raised through The Coca-Cola Company’s Human Rights Policy reporting process.  

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Goal: By 2015, achieve at least 90 percent compliance with our Supplier Guiding Principles among independent franchise bottling partners and suppliers. By 2020, achieve at least 98 percent compliance with our Supplier Guiding Principles among independent franchise bottling partners and 95 percent compliance among our suppliers.

Progress: On track. As of December 31, 2015, 90 percent of our bottling partners and 92 percent of our direct suppliers had achieved compliance with our Supplier Guiding Principles.

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Audits are an important component of our human rights due-diligence process, which helps to identify, prevent and mitigate human rights risks. Each year, we arrange for more than 2,000 independent third-party audits to be conducted, and we have arranged over 20,000 audits since the program began.

In 2014, we enhanced our social audit protocol to include a review of land rights and a greater focus on migrant workers. We then worked through forums such as AIM-PROGRESS to ensure our peers match our policy and process enhancements, thereby raising the bar for all social audits.