Our company’s deepest sympathies go out to all who have been impacted by coronavirus outbreaks throughout the world. These are challenging times for everyone, but our company’s 134-year history assures us of one thing: We, our people, and the communities we proudly call home will rebound, just as we have after every other global crisis. We will all emerge stronger, more resilient and more united than ever. 

At Coca-Cola, we are doing our part to help prevent the further spread of the virus, while also supporting the needs of our customers, consumers, employees and communities.

We have – and always will – put the health, safety and security of people first. Our approach is grounded in our company’s purpose, which ensures that we continuously strive to make a difference for the people in our communities and in our workplaces.

This is a rapidly changing situation that we are constantly monitoring. We are continuing to take guidance from governments and health officials, and we will adapt our efforts and responses around the world as needed.

Here are some of the ways we are protecting our employees and serving our communities and customers during this difficult time.

Protecting Employee Health and Well-being

The safety of Coca-Cola system employees is our highest priority. Around the world, local teams have closely followed guidance from health authorities to protect the health and safety of employees across offices, production, distribution and retail facilities.

Prioritizing Safety in Production and Distribution Facilities

To ensure we can continue to make the beverages our communities need, our production and distribution facilities continue to operate but have adjusted their ways of working to protect everyone’s safety and well-being.

Since the coronavirus outbreak began, we have implemented additional cleaning and sanitization routines, focusing on high-touch surfaces, and have taken steps to restrict visitors to our facilities.

In some locations, delivery drivers do not leave their trucks, reducing person-to-person interactions. Some manufacturing plants have implemented split shifts to avoid shift-to-shift contact.

We have reinforced hygiene and exposure guidelines with our employees. If we become aware that an employee is ill or had direct or indirect contact with someone with COVID-19, we will immediately implement our isolation and sanitization protocols and will begin any necessary quarantines, in line with guidance from local health officials.

Encouraging Remote Working

In line with recommendations to reduce large gatherings and increase social distancing, The Coca-Cola Company has asked the majority of office-based employees to work remotely. This includes employees based at the company’s global headquarters in Atlanta, as well as in locations around the world. .

Restricting Travel

We have suspended most travel at this time. This applies to both international and domestic travel.

Serving Customers and Consumers

Since the coronavirus outbreak began, we have been focused on ensuring our products are delivered safely to the stores and communities that need them, while taking every precaution to protect our employees’ well-being.

Local grocery stores, retailers and restaurants are working hard to ensure families can get the food, beverages and supplies they need during this challenging time. We are doing everything we can to support these businesses and everyone they serve.

Ensuring Product Safety and Availability

The safety and quality of our products are top priorities for us, and we can say with confidence that our products are safe. According to the U.S Food and Drug Administration, there is no known transmission of the coronavirus from food or food packaging.

Still, we are taking extra precautions to ensure products are handled hygienically at every step, from manufacturing facilities to customer outlets. This includes providing employees with alcohol wipes and hand sanitizers; installing temperature screening in certain offices and manufacturing facilities; and setting up health-monitoring mechanisms in affected regions. These measures not only protect our customers and consumers, they also protect our employees.

To ensure our products’ availability, we maintain business continuity plans to address any supply chain challenges that could arise.

Supporting Our Communities

The Coca-Cola system and The Coca-Cola Foundation, the philanthropic arm of The Coca-Cola Company, have made contributions to support relief efforts in China, Italy, the United States and Canada. We are also redirecting a big part of our marketing spend for community relief programs, medical supplies and equipment during the outbreak phase, as well as developing other actions for the recovery and back-to-normal phases in markets hit hardest by the pandemic.

These contributions, added to other programs that are currently in the development phase, will take our total community support beyond $120 million.

We are grateful to people throughout the world who are providing essential services that keep us safe, take care of us and ensure we have access to food, medicine and many other goods we need for our daily lives.

We depend on healthcare workers, law enforcement officers, emergency service workers, delivery people, supermarket personnel, pharmacists, caregivers, government and health officials and many others who are helping keep essential services available. This includes many of our own workers who are making and distributing beverages for our customers and consumers. We appreciate the important contributions they are making for all of us.

More Information

World of Coca-Cola: https://www.worldofcoca-cola.com/coronavirus-awareness-update/

Postponement of the Olympic Games: https://www.coca-colacompany.com/media-center/our-statement-on-the-postponement-of-the-tokyo-olympic-games

Last updated: 03/27/2020 5:11pm