Dee Ann Turner, who has spent three decades building the workforce behind one of the country’s top-rated customer service brands, recently published a new book titled It’s My Pleasure, The Impact of Extraordinary Talent and a Compelling Culture.
The vice president of corporate talent at Chick-fil-A has recruited and selected hundreds of local Chick-fil-A restaurant operators and corporate staff during her career. In the book, she offers up tips for on building and retaining engaged teams, delighting customers and more. Read more at Inside Chick-fil-A.
More on Journey
- POWERADE Levels the Playing Field for Female Athletes in Partnership with U.S. Soccer Foundation
Coca-ColaBottlers Mark Major Milestones
- Breaking Bad Biases: Dr. Steve Robbins on the Power of Inclusion and Mindful Engagement in the Workplace
- Small Decision, Big Impact: Creative Campaign Highlights all the Good That Comes From Drinking Honest Beverages
Denver Launches Recycling Education Campaign Through Grant from The