In 2017, we investigated 143 human and workplace rights complaints from our employees. In cases where claims are substantiated, we take corrective action.

Workplace Rights Cases Reported by Category    
2017   2016    2015    
Ask a Workplace Rights Question 8 11 20
Child Labor 0 0 1
Discrimination 42 55 88
Forced Labor 0 0 3
Freedom of Association 1 4 3
Retaliation 23 37 47
Safe and Healthy Workplace 22 33 55
Work Hours and Wages 34 42 64
Workplace Security 13 10 20
Total Cases 143 192 300

Includes reports and allegations raised through The Coca-Cola Company’s Human Rights Policy reporting process.

Audits are an important component of our human rights due-diligence process, which helps to identify, prevent and mitigate human rights risks. Each year, we arrange for more than 2,000 independent third-party audits to be conducted, and we have arranged over 20,000 audits since the program began.

Audits by Region 2017      2016      2015     
Africa 259 188 120
Eurasia 133 93 116
Europe 356 339 218
Latin America 775 705 563
Middles East & North Africa 109 77 57
North America 266 180 171
Pacific 1,306 1,207 1,073
Total 3,204 2,789 2,318