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Back to Human Rights

We are committed to conducting risk-based human rights due diligence across our value chain and the communities where we operate



Due Diligence
 

Our approach follows the UN Guiding Principles on Business and Human Rights, which is an ongoing process to identify, prevent, mitigate, and remediate adverse human rights impacts.  We use technology-enabled tools to enhance visibility, risk identification, and stakeholder engagement. We review and update our due diligence at least annually, and without undue delay, following significant changes, such as entry into new markets, mergers and acquisitions, geopolitical shifts, or emerging risk information.

Human Rights Due Diligence Process


 

Salient Human Rights Issues



Salient Human Rights Risks
 

We identify and prioritize salient human rights risks, which are the most severe actual and potential adverse impacts on people. We assess severity by scale, scope, and irremediable character, with likelihood as a secondary factor. We pay particular attention to vulnerable groups, including women, children, migrant workers, indigenous peoples, persons with disabilities, and informal workers. 


Through ongoing stakeholder engagement and reviews with industry peers, we have identified the following salient human rights risks.

Monitoring Our Value-Chain
 

Direct Partners and Suppliers

We assess our bottling partners and suppliers against our Supplier Guiding Principles through regular audits and ongoing engagement. Recognizing that our purchasing practices can influence working conditions, we prioritize collaboration over disengagement and work with partners to improve their practices. Where prevention or mitigation measures are not effective, we may suspend business relationships while implementing an enhanced action plan. We consider termination only as a last resort and, where necessary, provide reasonable notice and assess impacts on workers and communities. 

Extended Supply Chain

We extend our due diligence beyond direct suppliers to assess and address potential human rights risks deeper in our supply chain. Our approach is adaptable to different sectors, geographies, and operating contexts, enabling us to respond to diverse and evolving risks. 

Agricultural Supply Chains

We assess human rights risks across agricultural supply chains, including indirect suppliers and smallholder farms. We expect suppliers to follow our Principles for Sustainable Agriculture and demonstrate alignment through relevant policies, practices, and documentation. 

Context- or Country-Specific Human Rights Studies

We commission or partner with independent experts to conduct targeted human rights assessments in higher-risk geographies, sectors, or commodities. These studies inform our due diligence, supplier engagement, and remediation efforts.  

Informal or High-Risk Labor Sectors

We conduct focused due diligence in informal, higher-risk, or hard-to-reach parts of the value chain where workers may lack formal protections. This includes assessing working conditions, identifying systemic risks, and strengthening ethical sourcing practices in collaboration with local partners.


Engaging Stakeholders
 


We engage meaningfully with stakeholders throughout our due diligence process. This includes when identifying and assessing adverse impacts, developing prevention and corrective action plans, and determining appropriate remediation. Our stakeholders include bottlers, suppliers, workers, customers, and communities across the private, public, nonprofit, and labor sectors. We are committed to engaging openly, including a wide range of voices, maintaining regular communication, and being accountable for how feedback influences outcomes. 


We participate in multi-stakeholder initiatives and industry associations to address systemic human rights challenges through collective action. We evaluate the effectiveness of our stakeholder engagement through feedback mechanisms, using insights to continuously improve our due diligence processes.